Cancellations made within 24 hours of your appointment will incur a $10 fee.
Cancelling within 3 hours of your appointment or not showing up will incur a 30% fee of the total of your missed appointment. If you are 15 minutes or more late for your appointment we may not be able to groom your dog due to time constraints and your appointment will therefore be considered a no-show and a 30% no show fee will apply.
By booking with us you accept and agree to our terms and conditions.
If your dog has fleas we are obliged to do a flea shampoo for $10 extra to prevent a flea infestation within the salon. You will be notified of this at check in or via message.
We withhold the right to refuse service if we feel as though it is unsafe to groom your dog.
We have free ranging chickens on our property. Although fenced off, prevention of an incident is our utmost priority. All dogs must wear a well fitting collar or harness and be on leash at all times when entering & exiting the property. Failure to do so will result in a ban from rebooking.
Our pricing is subject to change without notice — to keep up with important updates please follow us on our socials or refer to our website.
We accept pregnant dogs up to 4 weeks before their due date and 4 weeks after giving birth. For the safety of the mother and her puppies, this is non-negotiable.
We may take photos or videos of your dog during their groom with us for record keeping or promotional purposes including social media. All photographs or videos remain our property and may be used, reproduced, or published at our discretion.